By default, recurring donations will recur until canceled by an admin or the donor themselves.
Donors have the freedom to cancel their recurring subscriptions whenever they like by requesting temporary access to see their donation history on the site. This access includes the ability for donors to view and cancel any of their active recurring donation subscriptions:
On this page donors can do a few things, depending on their subscription history:
- Click the “View Receipt” link in to see the original donation receipt page
- Click “Cancel” to immediately cancel their subscription
- Click the “Update Payment Info” link to change the payment information on file at the payment gateway